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Enterprise Customer Success Manager - East

Box · New York

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Box is hiring: Enterprise Customer Success Manager - East in New York.

Duties

  • Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value…
  • Partner with customers to map and redesign critical workflows
  • Identify and activate AI-powered use cases within these workflows
  • Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions

Excerpt from the ad

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business…

Source: ad by Box, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in New York (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 14 November 2026

MakeYouFirst — a Global Digital Agency product