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CSM, Enterprise | Lifecycle

Ramp · New York

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Ramp is hiring: CSM, Enterprise | Lifecycle in New York.

Duties

  • Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as…
  • Ramp has grown its product suite significantly over the last several years.
  • As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once…
  • Hitting an activation milestone doesn't mean the job's finished.
  • Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.

Excerpt from the ad

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+…

Source: ad by Ramp, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is fully remote.

Where is the job based?

The job is based in New York (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 15 November 2026

MakeYouFirst — a Global Digital Agency product