How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Workforce Management Real-Time Analyst

Blink Health

Apply now I already have an account

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Workforce Management Real-Time Analyst.

Duties

Monitor real-time contact center and pharmacy performance using Assembled, LivePerson, RxOs and Amazon Connect. This includes service levels, queue…
Identify and communicate intra-day staffing gaps, risks, and opportunities to operations leadership.
Execute real-time adjustments such as queue reassignments, break/lunch changes, overtime, or voluntary time off (VTO) to optimize staffing levels.
Partner closely with Scheduling, Forecasting, and Operations teams to ensure alignment between planned and actual staffing needs.
Maintain real-time tracking reports and dashboards to provide visibility into performance metrics and operational health.

Excerpt from the ad

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save –…

Source: ad by Blink Health, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.