Support Engineer Level 2 (Escalations)
New Era Technology EN
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In brief
New Era Technology is hiring: Support Engineer Level 2 (Escalations) in New Zealand.
Duties
- Provide remote and onsite support for complex IT issues across client environments.
- Troubleshoot and resolve hardware, software, network, and infrastructure incidents.
- Manage escalated support requests through to resolution while meeting SLA targets.
- Support the deployment, maintenance, and optimisation of desktops, servers, and network infrastructure.
- Assist with system upgrades, project delivery, and technology rollouts.
Excerpt from the ad
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and…
Source: ad by New Era Technology, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.