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Senior Technical Success Manager

New Relic · Tokyo

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

New Relic is hiring: Senior Technical Success Manager in Tokyo.

Duties

  • お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。
  • New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します
  • New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します
  • お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます
  • 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します

Excerpt from the ad

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them…

Source: ad by New Relic, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in Tokyo (Japan).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Which software should I master for manager jobs?

Business support roles expect strong office software skills and often a specialist tool, such as an ERP, an HR system, accounting software or a CRM. Name them precisely in your CV, with your level.

Can you start manager jobs through an apprenticeship or internship?

Yes, business support and IT employers regularly hire apprentices, interns and graduates, often with a permanent job at the end. Use the contract filter to list those offers.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 6 November 2026

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