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Senior Enterprise Customer Success Manager

AfterShip · Toronto

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

AfterShip is hiring: Senior Enterprise Customer Success Manager in Toronto.

Duties

  • We succeed when our customers succeed.
  • Customer Success is not only a critical function at AfterShip, but a core value of the organization.
  • As a Senior Enterprise Customer Success Manager, you'll own a portfolio of some of AfterShip's most strategic and commercially important accounts…
  • These are our highest-value relationships, and you'll be trusted to protect and grow them.
  • This role goes beyond adoption and support.

Excerpt from the ad

About Us AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading…

Source: ad by AfterShip, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in Toronto (Canada).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 14 November 2026

MakeYouFirst — a Global Digital Agency product