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Senior Customer Success Manager (Digital / High-Volume)

Wellhub · São Paulo

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Wellhub is hiring: Senior Customer Success Manager (Digital / High-Volume) in São Paulo.

Duties

  • Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create…
  • This role is to join the SMB Customer Success team in Brazil, responsible for leading and scaling a high-volume portfolio of thousands of small and…
  • As the SMB Success Senior Manager, you will lead a team of 4 to 6 specialists, driving retention, product adoption, and churn prevention through…
  • You will map customer journeys and internal workflows, eliminate inefficiencies, and define the right balance between technology and human touch…

Excerpt from the ad

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness…

Source: ad by Wellhub, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is partly remote (hybrid).

Where is the job based?

The job is based in São Paulo (Brazil).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

What contracts are offered for customer success manager jobs?

Retail and sales mostly offer permanent and fixed-term contracts, with extra seasonal staff hired for the sales and the holiday period. Sales roles often add commission or bonuses to the base pay.

What should I highlight when applying for customer success manager jobs?

Your results in figures (targets met, average basket, client portfolio), your people skills and your availability, including weekends. A CV tailored to the ad brings these points to the top.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 14 November 2026

MakeYouFirst — a Global Digital Agency product