Offline Customer Support Officer (Katsina)
Moniepoint EN
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In brief
Moniepoint is hiring: Offline Customer Support Officer (Katsina) in Nigeria.
Duties
- Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms.
- Provide prompt, accurate, and high-quality responses to customer inquiries and service requests.
- Log all customer support requests accurately for tracking and follow-up.
- Coordinate with relevant internal teams to ensure timely resolution of customer issues.
- Escalate complex or unresolved issues to the Regional/State Team Lead as required.
Excerpt from the ad
About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our…
Source: ad by Moniepoint, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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