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Manager, BSA High Risk Customer Reviews

Pathward, N.A.

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Manager, BSA High Risk Customer Reviews.

Duties

  • The Manager, High-Risk Customer Reviews leads the High-Risk Customer Review team and is accountable for day-to-day execution, quality, and…
  • This role sets workflow expectations, provides coaching and quality oversight, manages escalations, and partners with key stakeholders to ensure…
  • Responsibilities (Manager-Level)
  • Directly manage and develop a team of analysts performing EDD reviews of varying complexity; set performance expectations, provide coaching, and…
  • Own daily operations and workload planning (intake, assignment, prioritization, and capacity planning) to ensure reviews are completed within SLA…

Excerpt from the ad

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take…

Source: ad by Pathward, N.A., published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is fully remote.

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Which software should I master for manager jobs?

Business support roles expect strong office software skills and often a specialist tool, such as an ERP, an HR system, accounting software or a CRM. Name them precisely in your CV, with your level.

Can you start manager jobs through an apprenticeship or internship?

Yes, business support and IT employers regularly hire apprentices, interns and graduates, often with a permanent job at the end. Use the contract filter to list those offers.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 13 November 2026

MakeYouFirst — a Global Digital Agency product