Lead Consultant — Customer Experience
Gallup · Chicago EN
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In brief
Gallup is hiring: Lead Consultant — Customer Experience in Chicago.
Duties
- Advise senior client leaders on customer experience strategy, translating customer insights and analytics into practical, prioritized action
- Partner with account teams to uncover and activate customer experience growth opportunities across Gallup’s client portfolio
- Diagnose complex customer challenges and shape customized solutions, from initial discovery and proposal development through implementation and…
- Measure customer engagement, introduce service values, enhance brand reputation and develop other customer experience strategies unique to your…
- Connect Gallup’s employee engagement expertise to customer outcomes, helping client leaders understand how their people can create exceptional…
Excerpt from the ad
Go beyond measuring customer experience. Change it. As a lead consultant on Gallup’s Customer Strategy team, you’ll help change the customer experience at Fortune 1000 organizations. You’ll bring a customer-first…
Source: ad by Gallup, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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