IT Support Technician V
Axon · Boston EN
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In brief
Axon is hiring: IT Support Technician V in Boston.
Duties
- Location: Onsite out of our Boston office 5 days a week Monday - Friday
- Reports to: IT Support Manager
- Queue management
- Handles the highest-complexity tickets alongside L3 and L4 and maintains overall queue health: monitors aging, stale, and unassigned tickets…
- Ensures no ticket goes unowned; drives queue hygiene — priority alignment, category accuracy, and closure quality.
Excerpt from the ad
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our…
Source: ad by Axon, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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