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IT Support Engineer

Socure · San Francisco

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Socure is hiring: IT Support Engineer in San Francisco.

Duties

  • As an IT Support Engineer, you are the face of IT for our San Francisco office and a core member of the wider IT team.
  • You will resolve end-user issues across macOS and Windows, keep our collaboration stack (Google Workspace, Slack, Zoom) working, and run the office…
  • You work independently on most tickets, escalate well when needed, and leave behind documentation and automation so the same issue does not come back.
  • You will be onsite in our SF office at-minimum three days a week and will also be available to provide remote support to the rest of the workforce…
  • Resolve requests and incidents. Own tickets end to end for hardware, software, access, and collaboration issues, meeting SLAs and communicating…

Excerpt from the ad

WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are…

Source: ad by Socure, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in San Francisco (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Which software should I master for IT technician jobs?

Business support roles expect strong office software skills and often a specialist tool, such as an ERP, an HR system, accounting software or a CRM. Name them precisely in your CV, with your level.

Can you start IT technician jobs through an apprenticeship or internship?

Yes, business support and IT employers regularly hire apprentices, interns and graduates, often with a permanent job at the end. Use the contract filter to list those offers.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 11 November 2026

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