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Head of Digital Customer Success

Mintlify · San Francisco

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Mintlify is hiring: Head of Digital Customer Success in San Francisco.

Duties

  • Mintlify is hiring a Head of Digital Customer Success to own retention and expansion across our Digital and Self-Serve segments: the long tail of…
  • This is a builder role.
  • You'll design and run the systems (segmentation, health signals, automated and human-led interventions) that keep thousands of customers successful…
  • You'll use AI as a core part of how you build, not a side project.
  • Early on, you'll also be hands-on with customers: getting on calls, learning why accounts churn, and turning those conversations into programs.

Excerpt from the ad

WHY MINTLIFY? We're on a mission to empower builders. - Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal…

Source: ad by Mintlify, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in San Francisco (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 14 November 2026

MakeYouFirst — a Global Digital Agency product