German Speaking Support Specialist - Work In Sofia, Bulgaria
Recruitment By Ierotheos EN
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In brief
Recruitment By Ierotheos is hiring: German Speaking Support Specialist - Work In Sofia, Bulgaria in Switzerland.
Duties
- Provide high-quality technical and administrative support to German-speaking customers via phone, email, and chat.
- Maintain excellence in Customer Support Services by resolving inquiries with efficiency and empathy.
- Document all client interactions accurately within the company database to ensure seamless service continuity.
- Collaborate with internal teams to escalate complex issues and provide real-time feedback on service improvements.
Required profile
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Strong proficiency in English to facilitate team communication and training.
- Previous experience in the Customer Support Services industry is considered a significant advantage.
- Excellent problem-solving skills and a proactive, customer-centric mindset.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
Excerpt from the ad
German Speaking Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between world-class talent and industry-leading global…
Source: ad by Recruitment By Ierotheos, published on Workable. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.