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Forward Deployed Operator, Customer Operations

Harper · San Francisco

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Harper is hiring: Forward Deployed Operator, Customer Operations in San Francisco.

Duties

  • Harper is an AI-native commercial insurance brokerage, backed by Y Combinator, with offices in San Francisco and Atlanta.
  • We do the insurance work end to end for about 1,000 new small businesses a month, with agents and people working the same accounts.

Required profile

  • Day 30: you have worked the queue, your license is done or close, and the first version of a fix is in use.
  • Day 90: the number moved, the team relies on what you built, and you are scoping the next workflow.
  • You have run a real operation: a queue, a book, a city, a desk.

Benefits

  • At a glance: San Francisco, on site, five days · $150K to $180K, or $185K to $220K at the senior level, plus 10 to 15% bonus and equity · No…

Excerpt from the ad

At a glance: San Francisco, on site, five days · $150K to $180K, or $185K to $220K at the senior level, plus 10 to 15% bonus and equity · No insurance background needed · We pay for your license Harper is an AI-native…

Source: ad by Harper, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in San Francisco (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 14 November 2026

MakeYouFirst — a Global Digital Agency product