Engagement Manager, Customer Success
Nash EN
MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.
In brief
Nash is hiring: Engagement Manager, Customer Success in the US.
Duties
- Learn each operation from the inside. Join during onboarding with the Solutions Consultant and Engineers, so by go-live you know how the customer…
- Find the opportunities and go after them. Every account has four kinds:
- Adoption: customers are engaged with the services they purchased, as well as all future releases of Nash that are applicable to their operations…
- Operations: better on-time performance, lower cost per delivery, fewer exceptions.
Required profile
- From consulting or strategic customer work. Two or more years in strategy or operations consulting, or in strategic customer success or account…
- A problem finder. You look at an operation and see where it could be better, and you structure the case for fixing it.
- An operator. You get things done by working with other people and following through until the job is complete.
Excerpt from the ad
If you've spent the last few years in consulting, you know the work: get inside a client's operation, find where value is leaking, and go after it. This is that job, except here you keep the clients. You keep an ongoing…
Source: ad by Nash, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.
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