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Director, Solutions Engineering

Fin · Chicago

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Fin is hiring: Director, Solutions Engineering in Chicago.

Duties

  • You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands.
  • You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building…
  • You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first…

Required profile

  • Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
  • Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience.
  • Agentforce is the future of AI, and you are the future of Salesforce.

Excerpt from the ad

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver…

Source: ad by Fin, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in Chicago (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Do you need a portfolio for director (film) jobs?

Yes. In communications, media and design, recruiters look at your work first. An up-to-date online portfolio, with a short note on your role in each project, is close to essential.

Can you work freelance in director (film) roles?

Yes, many communications, media and design professionals work freelance or on short contracts alongside salaried jobs. A clear day rate, a portfolio and references from past clients make the difference.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 12 November 2026

MakeYouFirst — a Global Digital Agency product