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Director of Quality

LILT · Boston

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

LILT is hiring: Director of Quality in Boston.

Duties

  • As Director of Quality, you will own LILT's quality system end to end: standards, audit, compliance, procedures, continuous improvement, and the…
  • You'll help move Quality from a primarily reactive, execution-led function to a proactive, data-driven partner for customers and internal teams…
  • You'll be the person who can run a customer audit while simultaneously shipping an improved agent evaluation.
  • As the single Quality partner for Customer Success, Production, Research and Product, you'll turn customer requirements into measurable acceptance…
  • You'll advise customers on the right quality, cost and speed mix, including where automated, agent-verified and human-verified workflows are…

Excerpt from the ad

ABOUT LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use…

Source: ad by LILT, published on Ashby. MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is partly remote (hybrid).

Where is the job based?

The job is based in Boston (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Do you need a portfolio for director (film) jobs?

Yes. In communications, media and design, recruiters look at your work first. An up-to-date online portfolio, with a short note on your role in each project, is close to essential.

Can you work freelance in director (film) roles?

Yes, many communications, media and design professionals work freelance or on short contracts alongside salaried jobs. A clear day rate, a portfolio and references from past clients make the difference.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 26 October 2026

MakeYouFirst — a Global Digital Agency product