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Director, Customer Success

Compa

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Compa is hiring: Director, Customer Success in the US.

Duties

  • As Director of Customer Success, you’ll build and lead the team that helps Compa’s enterprise customers get lasting value from our platform.
  • You’ll set the strategy for how we support, retain, and grow some of the world’s largest companies, using data, AI, and automation to deliver a…
  • You’ll work closely with Sales, Onboarding, Product, and our compensation experts.
  • You will report to the Chief Revenue Officer (CRO).
  • Design the CS operating mode: customer segmentation, coverage model, roles, and the handoffs between Sales, Onboarding, and CS

Required profile

  • 6+ years of experience in customer success, including 3+ years in a management role
  • Experience in a SaaS or AI technology company
  • Experience working with enterprise and Fortune 500 customers
  • Experience using AI and auto

Excerpt from the ad

ABOUT COMPA Compa is a venture-backed AI startup revolutionizing the future of compensation! We're bringing AI-forward tools and human-centered engineering to make pay competitive and fair, for all. By offering a…

Source: ad by Compa, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Can this job be done remotely?

Yes, the ad says the job is fully remote.

Where is the job based?

The job is based in the US (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Do you need a portfolio for director (film) jobs?

Yes. In communications, media and design, recruiters look at your work first. An up-to-date online portfolio, with a short note on your role in each project, is close to essential.

Can you work freelance in director (film) roles?

Yes, many communications, media and design professionals work freelance or on short contracts alongside salaried jobs. A clear day rate, a portfolio and references from past clients make the difference.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 12 November 2026

MakeYouFirst — a Global Digital Agency product