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Customer Success Platform Administrator

Braze · Chicago

MakeYouFirst tailors your CV to this job, writes the cover letter, finds the recruiter’s email and sends the application from your own mailbox, once you approve it.

In brief

Braze is hiring: Customer Success Platform Administrator in Chicago.

Duties

  • The Business Systems team builds and operates the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight as the…
  • Customer Success is the primary user today, and Gainsight is expanding to support additional CX teams.
  • As our Gainsight Administrator, you will be the hands-on technical execution layer for the platform, working alongside our CX Business Systems…
  • Administer and maintain: Serve as the hands-on technical administrator for Gainsight, working alongside the CX Business Systems Analyst on…
  • Configure and solution: Design, build, and maintain C360/R360 layouts, Scorecards and health models, CTAs, Playbooks, and Success Plans that…

Excerpt from the ad

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating…

Source: ad by Braze, published on Careers pages (ATS). MakeYouFirst summarises this ad; the advertiser remains responsible for its content.

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FAQ

Frequently asked questions

Where is the job based?

The job is based in Chicago (United States).

How do I apply for this job?

Click “Apply now”: with your free MakeYouFirst account, your CV and cover letter are tailored to this job, the recruiter’s email is found for you and the application is sent from your own mailbox once you approve it.

Listing published by Youssef Douiri, founder of MakeYouFirst · Updated on 13 November 2026

MakeYouFirst — a Global Digital Agency product